Shipping policy

SHIPPING POLICY

Delivery Information

Countries We Do Not Deliver To

We currently do not ship to Russia or Belarus.

Processing Time

Orders are usually processed and dispatched within 3 business days.

If an item is out of stock, processing may take up to 10 business days.

For exact processing times, please contact our customer service team.

Shipping Fees

Estimated Delivery Times

Please note that delivery times are estimates and may vary due to customs clearance or external factors beyond our control.

Taxes & Duties

Orders are shipped Delivered Duty Unpaid (DDU) unless a Delivered Duty Paid (DDP) option is selected at checkout.

International Shipping & Customs

We ship internationally to the UK, Europe, Australia, and the United States. Please note:

All prices are listed in GBP and do not include customs duties, import taxes, or brokerage fees that may be charged by your country
International customers are responsible for paying any customs duties, import taxes, VAT, GST, or other fees assessed by their local customs authorities upon delivery
These charges are determined by your country's customs office and are beyond our control
We cannot predict the amount of these fees, as they vary by country and product value
Delivery times may be extended due to customs processing
Refusal to pay customs fees may result in the package being returned to us, and you will not receive a refund for shipping cost.
We recommend contacting your local customs office for more information about potential charges before placing your order.